Data Privacy Statement

We take the protection of your personal data very seriously and treat your personal data confidentially and in accordance with the statutory data protection regulations and this Data Privacy Statement.

Responsible for data processing

In accordance with the provisions of the General Data Protection Regulations (GDPR - in German “DSVGO”), the responsible party for the processing of personal data is:

Types of data processed:

Data subject categories

Visitors and users of the online service (hereinafter also referred to collectively as "users"). Purpose of processing

Collection of data

We collect and process personal data only to the extent necessary for the establishment and content design or change of the legal relationship (master data). We do not collect personal data about the use of our Internet pages (usage data).

Data processing on this website

We automatically collect and store information in log files which your browser automatically transmits to us. These are browser type/ browser version, operating system used, referrer URL and time of the server request. This data cannot be assigned to specific persons. This data is not combined with other data sources. The collection of this data is necessary to ensure the security of our website. Data processing is based on our legitimate interests pursuant to Art. 6 para. 1 f) GDRP. The log file will be deleted after one week, unless it is needed to clarify concrete violations of law.


All data to be processed in connection with the operation of this website will be stored within the framework of hosting in order to enable the operation of the website. Data processing is based on our legitimate interests pursuant to Art. 6 para. 1 f) GDRP. To provide our online presence, we use services of web hosting providers, to whom we transmit the above-mentioned data.

Contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the contact data you provide there, will be stored for the purpose of processing the inquiry and for the case that follow-up questions arise. We will not pass on this data without your consent.

The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 para. 1 a) GDPR). You can revoke this consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing processes carried out up to the revocation remains unaffected by the revocation.

The data entered by you in the contact form remain with us until you request us to delete it, revoke your consent for storage or if the purpose for data storage no longer applies (e.g. after processing of your inquiry / your order has been completed or the business relationship has ended). Mandatory statutory provisions - in particular retention periods - shall remain unaffected.

Order procedure

We process your order data in order to process the service ordered. The data is processed accordingly on the basis of Art. 6 para. 1 b) GDPR. We transfer personal data to third parties only if this is necessary in the context of contract processing, e.g. to financial service providers, tax advisors etc.

Security measures

Pursuant to Article 32 GDPR, we take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk, taking into account the state of the art, the costs of implementation and the nature, scope, circumstances and purposes of processing as well as the different probability of occurrence and severity of the risk to the rights and freedoms of natural persons.

Such measures shall, in particular, include ensuring confidentiality, integrity and availability of data by controlling physical access to the data, as well as the access, input, transmission, securing of availability and separation thereof. Moreover, we already take the protection of personal data into account when selecting hardware, software and procedures, in accordance with the principle of data protection through technology design and data protection-friendly presettings (Art. 25 GDPR).

Cooperation with commissioned processors and third parties

To the extent that massanetz translations GmbH discloses data to other persons and companies (commissioned processors or third parties) within the scope of our processing, transmits it to them or otherwise grants them access to the data, this shall only take place on the basis of a legal permission (e.g. if a transmission of the data to third parties, such as to financial service providers, is required for contract fulfillment pursuant to Art. 6 para. 1 b) GDPR), if you have consented to it, if a legal obligation requires this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

To the extent that massanetz translations GmbH commissions third parties with the processing of data on the basis of a so-called "order processing contract", this shall be based on Art. 28 GDPR.

Your rights as a party concerned


Upon request, you will receive information about all personal data we have stored about you at any time. Correction, deletion, restriction of processing (blocking) If you no longer agree to the storage of your personal data or if it is no longer correct, we will make the necessary corrections upon your instructions or arrange for your data to be deleted.

Data portability

If you wish to transfer the data to another person responsible, we will provide you with your data in a structured and machine-readable format upon request.

Right of revocation in the case of consents with effect for the future

You can revoke consents given at any time with effect for the future. The legality of the processing of your data until the time of revocation remains unaffected.


Data which do not allow the identification of the person and which have been anonymized, for example for analytical purposes, are not covered by the above rights.

Right of appeal

There is a right of appeal to the competent supervisory authority.

Exercise of your rights as a party concerned

For information, correction, objection or deletion of data or the request to transfer the data to another company, please contact


We process our clients' data in the scope of our contractual services, which include translations in a variety of fields and languages, as well as related services.

We process master data (e.g., customer master data, such as names or addresses), contact data (e.g., e-mail, telephone numbers), content data (e.g., text entries, photographs, videos), contract data (e.g., subject matter of the contract, term), and payment data (e.g., bank details, payment history). We do not process special categories of personal data on principle, unless these are part of commissioned processing. The parties concerned include our customers, prospective customers and their customers, users, website visitors or employees, as well as third parties. The purpose of the processing is to provide contractual services, billing and our customer service. The legal basis for processing results from Art. 6 para. 1 b) GDPR (contractual services). We process data which is necessary to justify and fulfill the contractual services and point out the necessity of their disclosure. Disclosure to external parties only takes place if it is necessary within the framework of an order. When processing the data provided to us within the scope of an order, we act in accordance with the instructions of the client and the statutory requirements for order processing pursuant to Art. 28 GDPR and do not process the data for purposes other than those provided for by the order.

We delete the data after expiry of legal deadlines. In the case of data disclosed to us by the customer within the scope of an order, we delete the data in accordance with the customer's specifications, on principle after the end of the business relationship.

Administration, financial accounting, office organization, contact management

We process data within the framework of administrative tasks as well as the organization of our company, financial accounting and compliance with legal obligations, such as archiving. In this context, we process the same data that we process in the course of providing our contractual services. The processing is based on Art. 6 para. 1 c) GDPR, Art. 6 para. 1 f) GDPR. Processing affects customers, their customers, prospects, business partners and website visitors. The purpose and our interest in the processing lies in the administration, financial accounting, office organization, archiving of data, i.e. in tasks which serve the maintenance of our business activities, the perception of our tasks and the provision of our services. The deletion of the data with regard to contractual services and contractual communication corresponds to the information provided in these processing activities.

We disclose or transmit data to the tax authorities, consultants, such as tax consultants or auditors, as well as other billing offices and financial service providers.

Moreover, we store information on suppliers, service providers and other business partners on the basis of our business interests, e.g. for the purpose of making contact at a later date. We store this mainly company-related data permanently.

Making contact

When contacting us (e.g. via contact form, e-mail, telephone or social media), the user's details are processed for processing the contact inquiry and its processing in accordance with Art. 6 para. 1 b) GDPR.

We delete the requests if they are no longer necessary. Moreover, the statutory archiving obligations shall apply.